Terms
Using Loveward.
Last updated 4 October 2026. These terms cover the iPhone app and this website.
Who we are
Loveward is operated by Distributed by Design Ltd, 230 Brockley Grove, London, United Kingdom. By creating an account, using the app, or using this website, you agree to these terms.
If you do not agree, do not use Loveward. Questions: support@loveward.io.
The service
Loveward is a wedding planning tool. It helps you keep a personal roadmap, a shared plan, guests, budget, suppliers, and related notes in one place. It is software, not a wedding planner, solicitor, accountant, or supplier.
This website is informational. You cannot buy a subscription here. Features may change as we improve the product.
Your account
You need an account to use the app. Sign-in is by email. Keep that inbox under your control. You are responsible for activity on your account.
You must be old enough to enter a contract in your country. Do not create an account for someone else without their permission.
Shared plans
You may invite a partner or collaborator to a wedding workspace. Anyone you invite can see and change the shared plan. Invite only people you trust.
If you share a plan, you are responsible for what they do with it. We are not responsible for disagreements between people on the same wedding.
Your content
The wedding information you enter — names, notes, photos, files, lists, and messages to the assistant — remains yours. You give us a limited licence to host it, back it up, and show it to people you have invited, so the product can work.
You must have the right to upload what you add. Do not put unlawful, harmful, or confidential material that you are not allowed to share into Loveward.
Ask Loveward
The assistant is optional. It uses your question and relevant parts of your plan to suggest a reply. It can be wrong, incomplete, or out of date. Confirm anything that matters — dates, money, legal notices, and bookings — yourself.
Ask Loveward is not legal, financial, medical, or professional wedding advice. Do not rely on it as the only check before you pay a deposit or sign a contract.
Subscriptions and Apple
Paid access is sold in the iPhone app through Apple. Price, billing period, renewal, and refunds are handled under Apple’s terms. We do not take card details on this website.
If you subscribe, the charge continues until you cancel in your Apple ID settings. Restore Purchases in the app if you move phones or reinstall. We cannot refund an Apple purchase from this website.
Acceptable use
Use Loveward for genuine wedding planning. You must not:
- try to access another person’s plan without an invite
- probe, overload, or interfere with the service
- use the assistant to generate harmful, illegal, or abusive content
- resell, scrape, or copy the product except as the law allows
- use Loveward for anything unlawful
We may suspend or close an account that breaks these rules.
Our intellectual property
The Loveward name, marks, design, and software belong to Distributed by Design Ltd. These terms do not give you ownership of the product — only a right to use it as described here.
Availability
We aim to keep Loveward reliable, but we do not promise uninterrupted access, error-free software, or that every feature will stay the same. We may change, pause, or withdraw parts of the service, including the assistant.
Keep your own copies of anything you cannot afford to lose — contracts, paid invoices, and legal documents should not live only in the app.
No professional advice
Loveward does not arrange your wedding, book suppliers, or take responsibility for venues, payments, guest attendance, or the day itself. Information in the app, on this website, and in the blog is general guidance only.
Liability
To the fullest extent the law allows, we are not liable for supplier decisions, missed dates, lost bookings, or how your wedding turns out. We are not liable for loss of data except where we fail to take reasonable care, or for indirect or consequential loss.
Nothing in these terms limits liability that cannot be limited under English law, including death or personal injury caused by negligence, or fraud.
If we are liable to you, that liability is limited to the amount you paid us for Loveward in the twelve months before the claim — or, if you have not paid us directly because Apple collected the fee, the amount Apple paid through to us for your subscription in that period.
Ending the service
You can stop using Loveward at any time and cancel a subscription through Apple. To delete your account and plan, use the in-app deletion flow when it is available, or email support@loveward.io.
We may end or suspend access if you break these terms, if we have to for legal reasons, or if we shut the product down. We will give notice where it is reasonable to do so.
Privacy
How we use personal information is described in our privacy policy. Using Loveward means you also accept that policy.
Changes
We may update these terms. The date at the top will change when we do. If a change is material, we will try to let you know in the app or by email. Continued use after an update means you accept the new terms.
Law and disputes
These terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, except that you may also bring a claim in your home courts if consumer law gives you that right.
Contact
Distributed by Design Ltd
230 Brockley Grove, London, United Kingdom
support@loveward.io